This is a contract you can never escape from. They will keep charging you for their shitty service no matter what. We had them for about three years and they were tied into one of our company credit cards so we never missed a payment or were late ever until the cards...Read more
There has never been a bill that has been what we expected. Every quarter we would review expenses and try to get a plan that Ring Central initially quoted us on. Do not go with them, too expensive. They say one thing and do another. They keep raising there prices, and...Read more
When we signed up, we explained to them and stressed the importance and urgency that there be no interruption in service because this is our small business' main phone line and is printed on all our marketing materials. We were promised, told not to worry, that all...Read more
RingCentral - Worst experuence
If you just signed the contract with you are the most unlucky person. And soon you will be thinking how to get out of such contract.Pathetic service.
RingCentral - Terrible experience
The worst service ever don't get ring central
RingCentral - Bad experience.
I signed up for a trial and had all I could handle. When you talk to sales it's all heaven. They can do Anything. Nothing they don't include... It's all perfect. Start the install and implement. ... Heaven is quickly *** and it's nothing like described. If you are running a serious business they are not for you.
Hosted Voip Review
Don't believe any reviews or hype you may have read on this product. I am betting the company is paying people to post. There is nothing good about this company. Terrible support and service has been aweful. This is not a business ready product.
We signed up for a free 15 day trial to test with a SIP conference phone and were never able to receive inbound calls on the number. When attempting to cancel through the billing department, I could not get through and/or change/update the billing to an expired card...Read more
All I got was misinformation, wrong information, and outright lies, and refusal to find the correct information. Spent 40 minutes on the phone, only to get hung up on by a manager who repeatedly refused to even do his job correctly. Horrible, they promise you the world...Read more
I found out after a year and repeated calls from Coordinators that what I thought was a fax problem on the senders side was a problem with ring central. Some doffs from the Philippines said that ring central doesn't accept faxes from "traditional" fax machines. On the...Read more
After several months of paying for Ring Central fax service, i attempted to cancel.Do not get involved with this company! Pissed Consumer wanted 100 words, but I am having a hard time coming up with 100 words that are fit to express my frustration for this company. I...Read more
Ring Central sells you a service that is more expensive than the quote. When you cancel, you will have a hard time getting a refund. The salesperson did not help me resolve the issues. The Call Center is answered in India. The people are reading from a script and are...Read more
After several months of paying for RingCentral fax service, i attempted to cancel. That was 3 1/2 weeks ago. Good luck with that! You must speak with a live representative, which takes forever. Then you are transferred from agent to agent. Put on hold repeatedly, calls...Read more
I didn't like
- Poor customer service
- Customer service not responding
Deceptive sales practices, bait and switch. I had spoken with a sales rep once over two months ago just to get information on their services and chose not to use them. Out of the blue my staff received a phone call from a sales rep stating that the deadline was...Read more
Do you have something to say about RingCentral? What happened? What can we help you with?