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This is a contract you can never escape from. They will keep charging you for their shitty service no matter what. We had them for about three years and they were tied into one of our company credit cards so we never missed a payment or were late ever until the cards...
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1.0
#1108050
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There has never been a bill that has been what we expected. Every quarter we would review expenses and try to get a plan that Ring Central initially quoted us on. Do not go with them, too expensive. They say one thing and do another. They keep raising there prices, and...
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#1106575
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When we signed up, we explained to them and stressed the importance and urgency that there be no interruption in service because this is our small business' main phone line and is printed on all our marketing materials. We were promised, told not to worry, that all...
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Anonymous
Anonymous

I have exactly the same problem. A non existent one to one Service Manager, who has never replied to an email I have sent asking for info or assistance. A Sales guy who made i...

#1096574
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We signed up for a free 15 day trial to test with a SIP conference phone and were never able to receive inbound calls on the number. When attempting to cancel through the billing department, I could not get through and/or change/update the billing to an expired card...
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#1094743
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All I got was misinformation, wrong information, and outright lies, and refusal to find the correct information. Spent 40 minutes on the phone, only to get hung up on by a manager who repeatedly refused to even do his job correctly. Horrible, they promise you the world...
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#1094291
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I found out after a year and repeated calls from Coordinators that what I thought was a fax problem on the senders side was a problem with ring central. Some doffs from the Philippines said that ring central doesn't accept faxes from "traditional" fax machines. On the...
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#1092893
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After several months of paying for Ring Central fax service, i attempted to cancel.Do not get involved with this company! Pissed Consumer wanted 100 words, but I am having a hard time coming up with 100 words that are fit to express my frustration for this company. I...
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#1090126
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RingCentral - Worst experuence

If you just signed the contract with you are the most unlucky person. And soon you will be thinking how to get out of such contract.Pathetic service.
1.0
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Staff
Style and Design
Value for money
Website
#1089099
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Ring Central sells you a service that is more expensive than the quote. When you cancel, you will have a hard time getting a refund. The salesperson did not help me resolve the issues. The Call Center is answered in India. The people are reading from a script and are...
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Anonymous
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RingCentral does not have a call center in India. RingCentral offers both Polycom and Cisco phones... any many more

#1087530
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RingCentral - Terrible experience

The worst service ever don't get ring central
1.0
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Staff
Style and Design
Value for money
Website
#1086884
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