Ring Central sells you a service that is more expensive than the quote. When you cancel, you will have a hard time getting a refund. The salesperson did not help me resolve the issues. The Call Center is answered in India. The people are reading from a script and are...Read more
After several months of paying for RingCentral fax service, i attempted to cancel. That was 3 1/2 weeks ago. Good luck with that! You must speak with a live representative, which takes forever. Then you are transferred from agent to agent. Put on hold repeatedly, calls...Read more
I didn't like
- Poor customer service
- Customer service not responding
Deceptive sales practices, bait and switch. I had spoken with a sales rep once over two months ago just to get information on their services and chose not to use them. Out of the blue my staff received a phone call from a sales rep stating that the deadline was...Read more
Ringcentral Voip Service Review
I assure you the first thing you are going to think of is how do we get out of this contract!! 8 months in....service support terrible. Apps average . Just really bad decision. Any money you save you will triple your cost in wasted time with support.
Ringcentral Customer Care Review
Not ready for prime time. We went with them for price but install, training service all severely lacking. Under 10 phones maybe... We have 60 users and need service and support. They are non existent after the sale. Just really bad experience. 6 months to go on contract and we are counting the days.
Ringcentral Business Voip Review
Product is fraudulently advertised. It is NOT QUICK, NOT EASY to install. Crappy software prevents multiple users. Basically, you've been swindled by slick lies in advertising. Worst feature: clunky, crappy software. Customer chat is totally worthless. Don't waste your time. You'll probably junk it after a short time.
Short Review on May 21, 2016
Cannot cancel service online. Easy to sign up, hard to quit. Continue to charge credit card after cancellation.
I just got done with the most horrendously rude customer service representative. I am astounded. Just... shocked. All I was asking for was a quote and all I got was someone's terrible attitude and disturbingly bad customer service. This is the most pathetic company I...Read more
If you only want to hear the sound of your prospect hanging up the phone then RingCentral is your choice. But wait, it gets better. Call their technical support team and watch your blood pressure explode. First attempt to make it works requires more money per month,...Read more
I wasted 2 months of my time because of RingCentral. I had a very clear list of features that my company required. After going back and forth for some time, the sales man said that their system can accommodate all our requirements. After 2 months going back and forth...Read more
We converted a few months ago and have had nothing but problems ever since. It is not dependable. The dial plan doesn't consistently work as it should. Transferring calls doesn't work properly. The worst. I had a call scheduled with their sales team, nobody showed up....Read more
I didn't like
- Customer service is not prepared to solve problems
7/17 my phone was ported over to ring central. They did not tell me when it was going to be done or contact me to setup my new phone system phones just stopped mid day. That same day 7/17 they could not get the phone working and I was unable to receive phone calls for...Read more
I have had service with RingCentral for 6 months and discontinued my service because of reliability. Left for another company and the service was just as bad. I told myself I will give them another try and lord and behold the service just has become worse. They told me...Read more
I didn't like
- Keep asking me same questions over and over again
- Tech team couldnt fix issues
- Tech support are morons
Until this spring, we were completely satisfied with Ring Central. We have our incoming toll free calls forwarded to two numbers, a VOIP phone in the office and to two cell phones (my partner's cell phone and my cell phone). Whoever is quickest handles the call. This...Read more
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