134 views
0 comments

Deceptive sales practices, bait and switch. I had spoken with a sales rep once over two months ago just to get information on their services and chose not to use them.

Out of the blue my staff received a phone call from a sales rep stating that the deadline was approaching and they needed a signature on the DocuSign sales contract they sent to my e-mail. As the CEO any proposal for services would have to be cleared through me. Of course the sales representative and his manager were nowhere to be found when I called. An hour later after lodging a complaint with the President of their company the Sales manager called to say it was just a quote.

When I pointed out that it was not a quote but a DocuSign 36 month sales/service contract with the fine print stating "legally binding" , he replied, well you don't have to sign it.

If this what they do on the front end I can only imagine what they do to their customers on the back end. I stand corrected, having read numerous reviews I can very much imagine what they do to their customers on the back end and it is not pretty!

Reason of review: Return, Exchange or Cancellation Policy.

Preferred solution: Full refund.

Location: 20 Davis Dr, Belmont, CA 94002, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

RingCentral Reviews

  1. 92 reviews
  2. 36 reviews
  3. 9 reviews
  4. 1 review
  5. 0 reviews
RingCentral reviews