Not resolved

I was with this company for 3 years- They have terrible customer service and the service is hard to navigate. Finally, I was able to find another provider Grasshopper who is delightful and very easy to navigate.

When I went to cancel Ring Central, they put me on hold 3 times for over 20 minutes each to where I had no choice but to hang up.

Later they called and said they could NOT CANCEL MY ACCT! I have never signed any contract and they state that they are unable to cancel. Unbelievable! I ended up having to cancel my payment method, with no other choice.

Called my bank and had to report this as fraudulent activity.

I also emailed and chatted twice to know avail. UGH

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