RingCentral Reviews and Complaints
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Worst customer service ever. they will keep you on hold for hours just to tell you that there are no supervisors at the office and that someone will call you back which never happens. I have been trying to cancel my service since January of this year. It's not April...
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Company wrote 0 private or public responses to the review from Dec 07.
I didn't like
- Customer service is not prepared to solve problems
Say thanks to the great head of the family We did not indication the agreement with this particular poor laugh of the organization! Prior to suggesting my personal tale, 1 bit of recommend, DON'T MAKE USE OF THIS ORGANIZATION! I personally use RingCentral for under per...
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Company wrote 0 private or public responses to the review from Nov 30.
I am in my 5th week of trying to cancel. Do not get involved with this organization! I suppose that $11/month/customer is very profitable, but not profitable much to provide adequate customer service! PissedConsumer wanted 50 words, but I am having a hard time coming...
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Company wrote 0 private or public responses to the review from Nov 20.
Very bad experience, they made every attempt to up sell phone systems and number of lines. Very miss leading price plans, lots of hidden charges. when I initially signed up my needs were very simple: once customers call my business I wanted them to have two options...
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Company wrote 0 private or public responses to the review from Nov 19.
Anonymous
Very true. Their prices are misleading and high. Years ago you could get a RingCentral toll free number for 9.99. It appears that RingCentral has been bought out. It’s not the...
I liked
- Web site
I didn't like
- No csutomer service replies
Hello Everyone, I want to seriously warn you about signing up with Ring Central. Every last one of the reviews out there concerning the issues outlined below is absolutely true. My experience has been every bit as frustrating as each bad review I have read....
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Company wrote 0 public responses to the review from Nov 15.
Perry Williams
Worst phone company experience my business has faced in 30 years of business!
Their defective return process is so broken!!!. We are a new customers to them with 7 phones 2 of the phones broke within 2 weeks and the process to return the broken phones for replacements is the WORST EVER!!!!! You will be on the phone up to 4 hours for a simple...
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Company wrote 0 private or public responses to the review from Nov 14.
I liked
- Supposed services
I didn't like
- Customer service is not prepared to solve problems
- No csutomer service replies
We have been the unlucky recipient of bad technical support and insensitive customer service over the 2017. As is their custom, RingCentral has blamed over all problems on everyone but themselves as well as their software. Despite of the issue, the numerous times that...
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Company wrote 0 private or public responses to the review from Nov 12.
Product
Their service is unpleasant. They have deceptive pricing guidelines. And their customer service team members just read from scripts as well as cannot offer any real assist or service. What a scam. What a horrible decision this was to arrive to this company! Looks aS...
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Company wrote 0 private or public responses to the review from Nov 12.
Great features. So good I wanted to add additional minutes and multilevel IVR. The sales representative said it would be an extra $12/mo. That's ok for the additional features. What is not okay is that it resets my 4 year contract to day 1. Does not anyone have a 4...
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Company wrote 0 private or public responses to the review from Nov 11.
Similar to RingCentral
Their defective return process is so broken!!!. We are a new customers to them with 7 phones 2 of the phones broke within 2 weeks and the process to return the broken phones for replacements is the WORST EVER!!!!! You will be on the phone up to 4 hours for a simple...
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Company wrote 0 private or public responses to the review from Nov 08.
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I agree totally. Once you sign the contract, you are screwed. And cancelling?? Oh *** the *** they put you through.. Write a letter the day after you sign contract, telling th...