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I found a better phone company about 8 months ago.. Now I am receiving a collections bill for over $10,000 from Ringcentral. In short, RingCentral representatives stated my requests for non-renewal were made too early to stop the auto renewal, and that I was required...
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1.0
I didn't like
  • Impossible to stop auto renewal warning do not sign up
#1384823
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RingCentral - It’s scam

It’s really a joke. Not reliable
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1373147
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Looks like someone set this account up for us. Anyways went to cancel it today and the lady would not cancel the account, for 10 minutes we went round and round. I advised her what a joke this place is and just cancel it. She asked me did you want to transfer it to...
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I didn't like
  • Customer service- joke
#1370305
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We've had problems since the very beginning with RingCentral. They were a nightmare to deal with. For every issue, you call the call center and waste so much time explaining the same issue to a different person. We constantly have calls that just aren't answered and...
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#1364172
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I was with this company for 3 years- They have terrible customer service and the service is hard to navigate. Finally, I was able to find another provider Grasshopper who is delightful and very easy to navigate. When I went to cancel Ring Central, they put me on hold 3...
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#1360160
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In order to use this company you must sign a contract which states you have 30 days to experience it before you can cancel. We were committed to two years at around $320 per month. By the 7 or 8 month we had enough with technical issues such as being shut down and lack...
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h.kitchener
h.kitchener

When you contract for these kind of services, you really need to read what you are signing up for and agreeing to before you sign or agree to the terms. You apparently did not...

#1350898
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I've tried numerous times to cancel my account with this company. They don't let you cancel online, fine okay. So you call in and go down the cancellation route and it says "5 minutes remaining hold time"...so you wait 5 minutes and then it says "9 minutes remaining...
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2.4
I didn't like
  • That they will not let you cancel your service
#1349327
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I have Ringcentral for two businesses. I closed one down, and tried to cancel my account for the one. But they will not cancel it even though I have another account actively going. They want $1,200 for cancelling the account. So now I am taking both away from them....
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1.0
I didn't like
  • Customer service is horrible
  • Customer service is not prepared to solve problems
  • Costumer service
#1343782
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We've been with Ring central for almost five yrs. The VOIP service itself is OK. It's a phone, it rings and makes calls. No big deal. Customer service is abhorrent. Long wait times, multiple holds and transfers. Issues usually take multiple calls to resolve. Here's the...
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1.1
#1312817
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Contact RingCentral

Mailing Address:
RingCentral, Inc.
999 Baker Way, 5th Floor
Belmont, California 94404
United States
Phone:
(650) 472-4100
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RingCentral Products and Services

Ringcental is a scam. I am a small business owner located in CT area and feel that's important to share with you my terrible experience about this company. I must state their management team are engaged in deceptive business practices and I came to find out last month...
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#1310793
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