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I found a better phone company about 8 months ago.. Now I am receiving a collections bill for over $10,000 from Ringcentral. In short, RingCentral representatives stated my requests for non-renewal were made too early to stop the auto renewal, and that I was required...
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1.0
I didn't like
  • Impossible to stop auto renewal warning do not sign up
#1384823
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One of the biggest business mistakes that I have made recently was signing up with RingCentral! You contract is misleading with in that fact that it auto renews without notice. Then in the middle of the contract YOU decide that you are doubling my fees because I have...
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AllegedNymph
AllegedNymph

Please advise how u can port a number. And if I have to pay them for the number. 8m curious and looking at my options

Anonymous
Rob

I started with four lines, which I know is on contract and autorenew. What wasn't explained to me is that any additional lines will be on contract as well, as they make adding...

1.6
#1251295
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Looks like someone set this account up for us. Anyways went to cancel it today and the lady would not cancel the account, for 10 minutes we went round and round. I advised her what a joke this place is and just cancel it. She asked me did you want to transfer it to...
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I didn't like
  • Customer service- joke
#1370305
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In order to use this company you must sign a contract which states you have 30 days to experience it before you can cancel. We were committed to two years at around $320 per month. By the 7 or 8 month we had enough with technical issues such as being shut down and lack...
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h.kitchener
h.kitchener

When you contract for these kind of services, you really need to read what you are signing up for and agreeing to before you sign or agree to the terms. You apparently did not...

#1350898
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I've tried numerous times to cancel my account with this company. They don't let you cancel online, fine okay. So you call in and go down the cancellation route and it says "5 minutes remaining hold time"...so you wait 5 minutes and then it says "9 minutes remaining...
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2.4
I didn't like
  • That they will not let you cancel your service
#1349327
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RingCentral - It’s scam

It’s really a joke. Not reliable
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1373147
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I have Ringcentral for two businesses. I closed one down, and tried to cancel my account for the one. But they will not cancel it even though I have another account actively going. They want $1,200 for cancelling the account. So now I am taking both away from them....
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1.0
I didn't like
  • Customer service is horrible
  • Customer service is not prepared to solve problems
  • Costumer service
#1343782
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Ive been using ringcentral for 10 years or more. 6 months ago we had a problem where customers who called in, would not be able to hear us and or us not hear them, and calls coming in would drop. Or calls didnt come in altogether and hence we figured its because we...
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1.4
#1270164
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We've been with Ring central for almost five yrs. The VOIP service itself is OK. It's a phone, it rings and makes calls. No big deal. Customer service is abhorrent. Long wait times, multiple holds and transfers. Issues usually take multiple calls to resolve. Here's the...
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1.1
#1312817
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Contact RingCentral

Mailing Address:
RingCentral, Inc.
999 Baker Way, 5th Floor
Belmont, California 94404
United States
Phone:
(650) 472-4100
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RingCentral Products and Services

We've had problems since the very beginning with RingCentral. They were a nightmare to deal with. For every issue, you call the call center and waste so much time explaining the same issue to a different person. We constantly have calls that just aren't answered and...
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#1364172
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