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After several months of paying for RingCentral fax service, i attempted to cancel. That was 3 1/2 weeks ago. Good luck with that! You must speak with a live representative, which takes forever. Then you are transferred from agent to agent. Put on hold repeatedly, calls...
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1.0
I didn't like
  • Customer service not responding
  • Poor customer service
#1085873
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Deceptive sales practices, bait and switch. I had spoken with a sales rep once over two months ago just to get information on their services and chose not to use them. Out of the blue my staff received a phone call from a sales rep stating that the deadline was...
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#1082058
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I just got done with the most horrendously rude customer service representative. I am astounded. Just... shocked. All I was asking for was a quote and all I got was someone's terrible attitude and disturbingly bad customer service. This is the most pathetic company I...
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#1081522
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If you only want to hear the sound of your prospect hanging up the phone then RingCentral is your choice. But wait, it gets better. Call their technical support team and watch your blood pressure explode. First attempt to make it works requires more money per month,...
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#1081042
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I wasted 2 months of my time because of RingCentral. I had a very clear list of features that my company required. After going back and forth for some time, the sales man said that their system can accommodate all our requirements. After 2 months going back and forth...
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1.0
I didn't like
  • Scam artist
#1077861
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We converted a few months ago and have had nothing but problems ever since. It is not dependable. The dial plan doesn't consistently work as it should. Transferring calls doesn't work properly. The worst. I had a call scheduled with their sales team, nobody showed up....
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1.0
I didn't like
  • Customer service is not prepared to solve problems
#1077003
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7/17 my phone was ported over to ring central. They did not tell me when it was going to be done or contact me to setup my new phone system phones just stopped mid day. That same day 7/17 they could not get the phone working and I was unable to receive phone calls for...
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#1076271
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I have had service with RingCentral for 6 months and discontinued my service because of reliability. Left for another company and the service was just as bad. I told myself I will give them another try and lord and behold the service just has become worse. They told me...
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1.0
I didn't like
  • Tech support are morons
  • Keep asking me same questions over and over again
  • Tech team couldnt fix issues
#1074364
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Until this spring, we were completely satisfied with Ring Central. We have our incoming toll free calls forwarded to two numbers, a VOIP phone in the office and to two cell phones (my partner's cell phone and my cell phone). Whoever is quickest handles the call. This...
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1.0
#1074240
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l am a currently customer with Ring Central. In fact, just got off the phone with them, l paid in full for a year service with them. Approximately, two weeks ago l changed my cell phone number, so l called them up to update my current cell number so they can route the...
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Anonymous
Jade Lim

Ring Central seems to have a new team of management and in a big transition adjustment, had to spend hours so they could put a capable person to assist me to set up the basis ...

1.0
I didn't like
  • Keep asking me same questions over and over again
  • Seems not able to provide basic service to me
#1073762
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