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1.0

What a joke we just went through. Spent 3 months researching vendors and end up leaving my long time local provider and went with this company because our executives thought the portal was impressive.

HUGE lesson learned... everything and i mean everything thereafter was a huge disappointment. Install almost put us out of business and support was non existent. We ended up paying our old vendor to help customize the applications and the cost including their support took us from 20% savings to 25% extra cost.

We ended up breaking the contract and taking Ring Central out after 6 months but not before a huge legal ordeal and more costs. We are 3 months up on a new hosted platform and its been perfect...

We are still stunned at the entire process we went through. Having been in business for 30+ years and seeing a lot of vendors - this is the worst you will ever experience.

Reason of review: Bad quality.

Monetary Loss: $50000.

Location: E 4th St, Charlotte, NC, USA

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Guest

OMG...I couldn't agree with you more. Our company just recently switched over to ring central and only half the phones have been installed and only half of the installed phones work.

Lack of tech support is at 100%.

Lines get crossed over for no reason and the marketing calls we are now getting are out of control. The internet is great but not for phones.

Guest
reply icon Replying to comment of Guest-1315137

Yeah same thing happened to our company. until we found this great company called Celerity Telecom.

you can check their website their service is world class, is an small company but the quality o their support is amazing, my phone system barely has any issues and they basically helped me throughout the whole process.

this their website www.celeritytelecom.com or you can call the guys to 866-766-****, OHH and on top of that i am paying way less than what i was paying before. incredible!!!!.

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