his internet based company does not allow you to cancel your subscription online. They direct you to call an 800 phone number but when you do that, they insist that there is only one person, you account manager, who can cancel you account.
That seems silly, but the real problem is that person is not available when you call, so you are not able to cancel your service despite all your reasonable efforts. This is frustrating and time consuming. It seems they believe that they can keep collecting their clients money by making it impossible to cancel their service!
If you are looking for an internet based phone service provider, use someone else. This company does not conduct their business in an ethical way.
Product or Service Mentioned: Ringcentral Manager.