Product: Ringcentral Customer Care Clear all filters (0 of 19 reviews match)
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I was a customer of Ring Central through AT&T for 2 years.They have now stopped partnering with AT&T. They have switched my account from AT&T to them and told me they would charge me the same. After the change I find out that was a lie. They are charging me more for...
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Ringcentral Customer Care
#1194416
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Ringcentral has become a very unethical company. I was one of their first customers 10 years ago and was with them through their growth. They suddenly start charging me for services I have had for 10 years. So I decided to move my business to another voip provider but...
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Anonymous
Jay

Something is happening to me with my business number. They are holding it hostage. I am ready to take legal action.

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Ringcentral Customer Care
#1171420
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Worst company to deal with.for starters when they mess up your account there version of customer service is to charge you to fix there mistakes or they wont fix them. they will take weeks to fix anything if they even do.You will talk to 30 people in different...
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1.7
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Ringcentral Customer Care
I didn't like
  • There is not much to like
  • Agressive billing policy
  • Tech team couldnt fix issues
#1164845
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This is a contract you can never escape from.They will keep charging you for their shitty service no matter what. We had them for about three years and they were tied into one of our company credit cards so we never missed a payment or were late ever until the cards...
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1.0
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Ringcentral Customer Care
#1108050
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Ring Central sells you a service that is more expensive than the quote.When you cancel, you will have a hard time getting a refund. The salesperson did not help me resolve the issues. The Call Center is answered in India. The people are reading from a script and are...
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Anonymous
Name

RingCentral does not have a call center in India. RingCentral offers both Polycom and Cisco phones... any many more

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Ringcentral Customer Care
#1087530
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Deceptive sales practices, bait and switch.I had spoken with a sales rep once over two months ago just to get information on their services and chose not to use them. Out of the blue my staff received a phone call from a sales rep stating that the deadline was...
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Ringcentral Customer Care
#1082058
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I just got done with the most horrendously rude customer service representative.I am astounded. Just... shocked. All I was asking for was a quote and all I got was someone's terrible attitude and disturbingly bad customer service. This is the most pathetic company I...
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Ringcentral Customer Care
#1081522
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Ringcentral Customer Care Review

Not ready for prime time. We went with them for price but install, training service all severely lacking. Under 10 phones maybe... We have 60 users and need service and support. They are non existent after the sale. Just really bad experience. 6 months to go on contract and we are counting the days.
1.7
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Customer service
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Exchange, Refund and Cancellation Policy
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Ringcentral Customer Care
#1022525
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I tried calling twice.First called said the wait time was 115 minutes ! Second call I waited an hour on my cell phone, eating away at my minutes. Complete garbage. If i actually get through to someone and they tell me they can't cancel my account I'll cancel my card....
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Ringcentral Customer Care
#983989
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I finally contacted my credit card company and had them stop the automatic payment, now RingCentral is emailing me telling me to call the same number that will not get you anywhere. The service was great when I needed it, but this type of customer service is terrible...
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Anonymous
Joshua Armstrong

Went through the same experience. One of the worst to deal with and dishonest as well

1.8
Product
Ringcentral Customer Care
#977241
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