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RingCentral - Contract auto renew

As my business grew we added more and more lines. We have been with ring central for 5 years. We tried to cancel a number because we let go an employee, we are in for a surprise. We have auto renew contract and we can’t remove a line for another 6 months. Seems really unfair. Try calling them and all they talk about is this stupid contract that auto renews every year with out any notifications.
1.0
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Ringcentral Subscription
#1220945
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They had me locked into a contract, and I swear I did not sign up for a contract or that is not how it is worded. Regardless they give you zero wiggle room to even adjust the contract to something lighter, and even after a sales rep told me my contract would be up they...
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Ringcentral Subscription
#1212664
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They then say that they will help to change your contract but give you the run-around until your contract is up then give you a promotional discount for 90 days then charge you more than you originally agreed to again. I would not recommend Ringcentral to any small...
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Anonymous
William

Never heard of 'em.Why did you sign the contract ?Surely you can read since you can write.I am sick and tired of people complaining about some *** contract that THEY SIGNED TH...

Product
Ringcentral Subscription
#1186203
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But Ringcentral said I am in contract until 8/2018. They never sent an advance contact renewal notice by mail or email. This is a scam. Normally every contact is 1 year and after that going to monthly. But This company renew 1 YEAR at a time. I think, many people have...
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1.0
Product
Ringcentral Subscription
I didn't like
  • Contract auto renewal
#1183544
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After several months of paying for RingCentral fax service, i attempted to cancel. That was 3 1/2 weeks ago. Good luck with that! You must speak with a live representative, which takes forever. Then you are transferred from agent to agent. Put on hold repeatedly, calls...
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1.0
Product
Ringcentral Subscription
I didn't like
  • Customer service not responding
  • Poor customer service
#1085873
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Hello, I subscribed to their fax service 3 years ago.Didn't use it too much (2 to 3 fax per year). I decided to cancel and was rerouted back and forth to their call center who never send me confirmation of cancellation. I searched the internet for "Ring Central...
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Product
Ringcentral Subscription
I liked
  • Fax service is ok
I didn't like
  • Billing practice
#1015804
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In July 2016 I received an email stating that unless I contact RingCentral in August 2016 I will automatically be renewed for another year. So I Wrote them, I also spoke to someone. Of course in August they automatically renewed my subscription disregarding my email...
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1.6
Product
Ringcentral Subscription
#984534
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