Product: Ringcentral Voip Service Clear all filters (19 of 19 reviews match)
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When we signed up, we explained to them and stressed the importance and urgency that there be no interruption in service because this is our small business' main phone line and is printed on all our marketing materials.We were promised, told not to worry, that all...
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Anonymous
Anonymous

I have exactly the same problem. A non existent one to one Service Manager, who has never replied to an email I have sent asking for info or assistance. A Sales guy who made i...

Product
Ringcentral Voip Service
#1096574
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We converted a few months ago and have had nothing but problems ever since.It is not dependable. The dial plan doesn't consistently work as it should. Transferring calls doesn't work properly. The worst. I had a call scheduled with their sales team, nobody showed up....
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1.0
Product
Ringcentral Voip Service
I didn't like
  • Customer service is not prepared to solve problems
#1077003
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I have had service with RingCentral for 6 months and discontinued my service because of reliability. Left for another company and the service was just as bad. I told myself I will give them another try and lord and behold the service just has become worse. They told me...
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1.0
Product
Ringcentral Voip Service
I didn't like
  • Keep asking me same questions over and over again
  • Tech team couldnt fix issues
  • Tech support are morons
#1074364
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RingCentral - Bad experience.

#1043091
1.0
Details
I signed up for a trial and had all I could handle. When you talk to sales it's all heaven. They can do Anything. Nothing they don't include... It's all perfect. Start the install and implement. ... Heaven is quickly *** and it's nothing like described. If you are running a serious business they are not for you.
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Ringcentral Voip Service Review

#1026378
1.2
Details
I assure you the first thing you are going to think of is how do we get out of this contract!! 8 months in....service support terrible. Apps average . Just really bad decision. Any money you save you will triple your cost in wasted time with support.
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Until this spring, we were completely satisfied with Ring Central.We have our incoming toll free calls forwarded to two numbers, a VOIP phone in the office and to two cell phones (my partner's cell phone and my cell phone). Whoever is quickest handles the call. This...
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1.0
Product
Ringcentral Voip Service
#1074240
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l am a currently customer with Ring Central.In fact, just got off the phone with them, l paid in full for a year service with them. Approximately, two weeks ago l changed my cell phone number, so l called them up to update my current cell number so they can route the...
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Anonymous
Jade Lim

Ring Central seems to have a new team of management and in a big transition adjustment, had to spend hours so they could put a capable person to assist me to set up the basis ...

1.0
Product
Ringcentral Voip Service
I didn't like
  • Keep asking me same questions over and over again
  • Seems not able to provide basic service to me
#1073762
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I signed up for RingCentral and am leaving early. Despite a brilliant Fibre connection we have had dropped calls, proof call quality, 2-hour outage (they blamed BT). Having started the process to move to another provider Aircall, I can safely say they have thought...
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1.5
Product
Ringcentral Voip Service
#1067511
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I unfortunately just went from an IT director to a telecom guru...We did not do enough diligence and signed up for Ring Central as we moved over from what we thought was an overpriced hosted solution. I am now a changed man, as my previous provider provided services...
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Product
Ringcentral Voip Service
I liked
  • Phones
I didn't like
  • Process
  • People
  • Downtime
#1044838
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Telecom went from easy to the only thing consuming my life.We upgrade without considering all the ramifications and doing proper research and now we are stuck with this system. We have echoes and no one can fix it. They came out and just threw this in and ever since...
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Anonymous
Medical345g

We just had to throw this 6 month project away. Set your expectations very low and you will still be disappointed. We moved on and after 1 month with a solid vendor all is we...

Anonymous
Drake- eki02

Switch providers it does not get better- you are not going to change them one bit. We left -SMOOTH sailing ever since. I don't envy you.

1.0
Product
Ringcentral Voip Service
#1039045
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We went from a 50 person office to 125 and decided to go VOIP along the way with Ring Central.This is by far the worst service and delivery of any company in my life time. See you in court ! My advice is if you made the mistake of buying into their marketing *** then...
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Anonymous
Timothy Keenan

did a free trial more then a year ago and decided it was not what I wanted Isaid thanks for free trial but not what i needed then instead of closing the account they keep th...

Anonymous
Angel08

Pretty sad. Join the club of unhappy clients.

1.0
Product
Ringcentral Voip Service
#1038519
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I have been a telecom director my 30+ entire career. I am certified on Nortel and Avaya and worked on many large enterprise platforms throughout my career. I Just had the craziest 6 months of my life trying to work out an execution for 300 users on Ring Central. It was...
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1.0
Product
Ringcentral Voip Service
I didn't like
  • There is not much to like
#1036979
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